We have hand selected several dessert items that can be mailed within the continental United States. All gift items are hand packaged on site and are sent via UPS. Please visit us online for our current options.
When placing an order for mail or courier delivery PLEASE notify the recipient in advance to expect delivery of a perishable item.
Packages are left at their destination whether or not someone is available to receive the package. Pistacia Vera cannot be held responsible for items left unattended, stolen, or damaged - particularly in warm or inclement weather.
We do not ship to PO boxes, Alaska, Hawaii, or to international or military addresses.
To ensure freshness we guarantee a delivery within 2 days after shipment. If you’re in a pinch, we also offer UPS Overnight.
- All orders placed before 1:00 p.m. (EST) on Monday, Tuesday, or Wednesday ship the same day.
- Orders placed after 1:00 p.m. (EST) on Wednesday may not ship until the following Monday, depending on the shipping destination and shipping method chosen.
Please note that holidays may affect our shipment dates. Please contact us for additional details or special requests.
Shipping rates are determined by the destination of the shipment. Without special request, UPS does not deliver on weekends and/or holidays.
All menu items are available for local delivery.
All of our desserts items may be delivered within the Columbus metropolitan area. Advance notice is preferred; however, we will do our best to accommodate same-day delivery requests.
We have partnered with a courier service for all local deliveries; this service is available Monday through Saturday, 8am - 5pm. We are unable to fulfill delivery needs on Sunday. All couriers are uniformed, non-smoking employees.
Rates for delivery within the Columbus metropolitan area are:
German Village (zip code 43206) = free
Downtown (zip code 43215) = $8.00
Weekdays (inside the 270 loop) = $15.00
Weekends (inside the 270 loop) = $22.00
For courier rates outside of the these areas, please contact us for a custom quote.
We accept the following forms of payment: Visa, Mastercard, Discover, and American Express. Cash and personal checks are also accepted for purchases made in our retail stores.
You can shop with confidence from pistaciavera.com knowing that transactions are protected by the highest level of security via SSL encryption.
Product Guarantee & Returns
We take great care in the way we make and package our products. Due to the delicate nature of your gift some breakage may occur. Please contact us if you are concerned about the condition of your gift. We will make it right.
Please note that Pistacia Vera cannot be held responsible for shipping delays caused by UPS or other circumstances (such as weather) beyond our control. However, we will do our best to ensure timely delivery.
All of our items are handmade using the freshest ingredients that the market has to offer. They do not contain preservatives and may need to be refrigerated. Serving and storage suggestions are sent with each of our mail order items.
We ask that those with nut allergies take caution when enjoying our product. Our desserts are made in a facility that contains nuts and nut products; therefore, items may contain traces of nuts or nut oils.
We welcome you to contact us with any questions or special requests.
mail: 541 S. Third Street, Columbus OH 43215